Lubricants Coach

1. HSSE: Ensuring 100% HSSE compliance (procedures, PPE’s & assets) at oil change facility on the client Forecourts

2. SGBP’s & COC: Ensuring 100% compliance to the client General Business Principles & code of conduct

Religiously follow and implement the instructions regarding attire, outfit, uniform, attitude and punctuality to maintain the client’s image in the minds of the customers

3. Targets: i) Selling The client CVPs to preferred segments through a highly skilled & motivated site staff ii) Taking 100% ownership (agreeing, monitoring and achieving) of brand wise volume targets given by the client

4. Operational Excellence: Implementing, monitoring and ensuring certain operational excellence KPIs (POS MIS enablement, inventory management, focus on secondary offtake, premium & range selling, BSA score)

5. Capability Development: Coaching, training and capability development of site staff deputed at the oil change facility on Mobility Forecourts with the ultimate objective of enhancing customer experience and increasing OCPD

6. Brand Standard Audit: Regularly conducting the Brand Standard Audit for lubricants on all sites in scope and ensuring the gaps are bridged

7. Marketing Implementation: i) Ensuring the oil change staff is fully apprised and trained on any promotion’s mechanics launched by the client ii) Ensuring site branding elements are rightly in place on all forecourts

8. Systems & Procedures: Implementation of all the client operational procedures mandatory for oil change (as stated in operations manual/BSA Questionnaire)

9. Customer Relationship Management: Establishing Customer Relationships with the retailer, site manager, shift supervisors, floor managers, oil change operator, etc.

Education Work Experience / Skills Required

* Graduate degree from a recognized university

* 3-5 years of work experience (lubricants sector experience preferred)

* Proficient in the use of computers, electronic gadgets and MS Office

* An individual with reasonable acumen and high EQ to be able to connect with people

* Travel: 50%

Job Type: Full-time

Skills

• Lubricants
• Microsoft Office
• Desktop Computers
• EQi

Requirements

• Availability Full-Time
• Education Bachelor
• Experience 1 - 3 Year
• Gender No Preference